A Device Unlock enables T-Mobile equipment to use a non-T-Mobile SIM card to connect to a different international or domestic network. This can also be known as a SIM unlock, network unlock, or carrier unlock.
What is a Device Unlock. Device Lock status determines what networks a device can use to make calls, send messages, and use data. Locked devices can only be used on the network of the wireless provider that sold the device.; Unlocked devices can be used with any carrier that supports its network type.; Not all devices are compatible with every mobile network, unlocked devices may work. Jun 30, 2014 Are there any tactics I can use to coerce an unlock code out of Verizon for my android phone? The phone is nearly four years old, and the contract on it expired nearly two years ago, so there's no agreement or early termination to worry about. The phone has a.
How to Use DoctorSIM Unlock Service to Unlock Verizon Phone: Step 1. Visit DoctorSIM unlock page. Locate your phone brand from the list of phone brands that are available on the screen. Fill in the request form by selecting your device model, your country of residence, and your network provider. If you forget your passcode and can’t get into your phone, well, that’s another situation entirely. You’ll need to contact the service provider that made your device (Apple, Android, Google, etc.) and make an unlock request. A service rep should give you a code to unlock your wireless device. Increase your phone’s resale value, save money & travel freely It can save you money – when you travel, being able to use local SIMs avoids the high international costs of calls, texts and Internet access.; It increases the value of your phone by up to 300% if you sell it; potential buyers don’t want the hassle of unlocking it themselves.; You can use a Dual SIM adapter for extra.
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What is a Device Unlock
- Device Lock status determines what networks a device can use to make calls, send messages, and use data.
- Locked devices can only be used on the network of the wireless provider that sold the device.
- Unlocked devices can be used with any carrier that supports its network type.
- Not all devices are compatible with every mobile network, unlocked devices may work differently depending on the carrier’s network.
- Traveling internationally? Many T-Mobile plans include benefits and service when traveling internationally. See International Roaming services to learn more.
- A device unlock is not a security feature, for security locks see:
Check unlock status
- Log into your MyT-Mobile account using a web browser.
Note: This option is not currently available on the T-Mobile app. - Click Account from the top left of the screen.
- Select the line of service using the device.
- Click Check device unlock status under the Device details to check your status:
- Device unlocked: You're good to go! The can be used with compatible SIM cards.
- Device locked: This device can only be used on the T-Mobile Network. See Eligibility & requirements below.
Eligibility & requirements
Contact us if you:
- You received a warranty or device protection replacement device and your original device was eligible to be unlocked.
- You are military personal deployed overseas and your account is in good standing. Deployment papers can be provided to our Care department to process a device unlock.
All other requests must meet the below account and device requirements to be unlocked:
Requirement | Learn more |
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The device must have been purchased by T-Mobile |
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The device must be paid in full. |
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The device IMEI cannot be blocked |
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The device must have sufficient usage on your T-Mobile account. | |
Postpaid accounts |
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Prepaid accounts | The device must have been active on the account for at least one year. Exception: T-Mobile prepaid devices are eligible to be unlocked after $100 in refills have been applied to each active line on the account after the device was purchased.
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Android On-Device unlock
- Make sure you are connected to the T-Mobile network or Wi-Fi.
- Swipe up on your Home screen to open the Apps tray and follow the steps below:
- Samsung
- Newer devices: Settings > Connections > More Connection Settings
- Older devices: Use the Device Unlock app pre-installed on your device. If you do not have this app, your device is unlocked or it is on a 2019 or newer OS.
- OnePlus (6T and newer): Settings >Wi-Fi & internet > SIM & network
- T-Mobile REVVLRY: Settings >Network & Internet > Mobile network > Advanced
- Google Pixel: Locate the T-Mobile Device Unlock (Google Pixel Only), this can be downloaded from the play store.
- Samsung
- Select Network Unlock.
- Select Permanent Unlock
- Wait while the device completes the unlock.
- Restart the device.
- Contact us if:
- You do not see the apps or settings listed for your device.
- You meet the eligibility requirements but cannot unlock your device.
- You have a device not listed above.
Contact us & email support
- Verify your device meets the unlock requirements.
- Have your device IMEI ready, you can find this on your MyT-Mobile or dial *#06# from your device.
- Contact your Team of Experts by dialing 1-877-746-0909.
- When your Device Unlock is ready, you will receive an unlock notification via email.
- Once you have received your confirmation email:
- Android: See Android On-Device unlock
- Apple: Insert a non T-Mobile SIM card into your device and complete the first-time use.
- If the device has already been set up, follow the on-screen instructions to sign into your Apple ID.
- If you don't get the setup prompt or if no SIM is available:
- Back up your iPhone.
- After you make a backup, erase your iPhone.
- Restore your iPhone from the backup you just made.
- All other devices: Steps vary by device.
- Search for and click on your device How-Tos page.Scroll down and click Security.
- Select Mobile Device Unlock.
- Follow the instructions provided
In order to mitigate theft and other fraudulent activity, newly purchased devices are “locked” to work exclusively on the Verizon network. We have separate device unlocking policies that cover postpay and prepaid devices, as well as special rules for deployed military personnel.
“Unlocking” a device refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier’s network on another carrier’s network. Due to differing technologies, an unlocked Verizon Wireless device may not work – or may experience limited functionality – on another carrier’s network.
Postpay Device Unlocking Policy
Devices that you purchase from Verizon are locked for 60 days after purchase. Devices that you purchase from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period, we do not lock our phones at any time.
Prepaid Device Unlocking Policy
How To Unlock A Verizon Phone
Devices that you purchase from Verizon and certain devices purchased from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period following device purchase, we do not lock our phones at any time.
Cheap Cell Phone Unlock Code
If you purchase a 4G Phone-in-a-Box from our retail partners, you should review the back of the box to determine the lock period applicable to that device.
Unlocking Policy for Deployed Military Personnel
If you are a Verizon Wireless customer in the military and receive relocation orders outside of the Verizon Coverage Area, we will unlock your device at your request, even during the 60-day-lock period following the purchase of your device.
How To Unlock Your Cell Phone
Updated on: July 19, 2019